General Policies Terms and Conditions TERMS ZDS LLC

General Policies  Terms and Conditions TERMS & CONDITIONS Terms of Purchase ZDS LLC General Terms and Conditions of Sale THE TERMS AND CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY CUSTOMER ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. BY ACCEPTING DELIVERY OF THE PRODUCTS AND SERVICES DESCRIBED IN ZDS LLC INVOICE OR OTHER ZDS LLC DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF SALE UNLESS CUSTOMER AND ZDS LLC HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN. These terms and conditions of sale constitute a binding contract between you ("Customer") and ZDS LLC. Customer accepts these terms and conditions of sale by making a purchase or placing an order on the ZDS LLC Website (the "Site"). These terms and conditions of sale are subject to change without prior notice, except that the terms and conditions of sale posted on the Site at the time Customer initially places or modifies an order will govern the order in question. These terms and conditions of sale constitute the entire agreement between Customer and ZDS LLC relating to the terms and conditions of sale of products and services on the Site. Customer consents to receiving electronic record, which may be provided via a Web browser or e-mail application connected to the Internet. Customer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order will be null and void. Customer agrees that the terms and conditions of sale contained herein and in ZDS LLC invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these terms and conditions of sale or any purchase order or invoice related thereto.Title and Risk of Loss The Title to products and risk of loss or damage during shipment passes from ZDS LLC to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. ZDS LLC retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.Warranties Customer understands that ZDS LLC is not the manufacturer of the products purchased by Customer hereunder and the only warranties offered are those of the manufacturer, not ZDS LLC. In purchasing the products, Customer is relying on the manufacturer's specifications only and is not relying on any statements, specifications, photographs or other illustrations representing the products that may be provided by ZDS LLC or its affiliates. ZDS LLC AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, RELATING TO PRODUCTS SOLD BY THIRD PARTIES OR AFFILIATES OF ZDS LLC, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NONINFRINGEMENT. THIS DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER'S WARRANTY.Limitation of Liability NEITHER ZDS LLC NOR ITS AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTIES. NEITHER ZDS LLC NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES.ZDS LLC will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency. Anticipated delivery dates are based upon manufacturer supplied information and are subject to change and therefore any shipping dates provided by ZDS LLC are estimates only. Pricing All pricing is subject to change. ZDS LLC reserves the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability. Therefore, ZDS LLC cannot guarantee that it will be able to fulfill Customer's orders. Payment ZDS LLC's invoices to Customer shall be due and payable in full within 30 calendar days of Customer's receipt of the invoice unless otherwise specified by another agreement. ZDS LLC will bill Customer upon shipment

Return Window: You have 15 days from the date of receipt to return your items.

Condition of Return: Returned items must be new and unused, with all original tags and packaging intact.

Return Process:

1. Contact Customer Service: Please email customer service at customerservice@zds-usal.com within the 15-day window to initiate your return and request a return label.
2. Pack your return:
   
   • Ensure the item is securely packaged in its original packaging, if possible.
   • Include the return label provided by ZDS LLC.

1. Ship your return:
   
   • Attach the return label to your package.
   • Drop off the package at the designated carrier location.

Refund Process:

• Once we receive and inspect your returned item, we will process your refund within 7 business days
• Refunds will be issued to the original payment method used for the purchase.
• Please note that original shipping charges are non-refundable.

Contact Information:

For any questions regarding our return policy, please contact customer service:

• Email: customerservice@zds-usal.com
• Phone 1-594-852-0469